Services

Everything between checkout and doorstep.

Five services, one warehouse, one invoice. Use all of them or just the ones you need — everything is priced on the same fixed rate card.

01 / WAREHOUSING

Warehousing & storage

Secure, insured racking in our Melbourne warehouse. Every SKU is barcoded and binned on receipt, and you pay only for the space you actually occupy — recalculated weekly, so quiet months cost less.

  • Receipted and shelved within 24 hours of arrival
  • Pallet, shelf and pick-face storage
  • Batch and expiry tracking for dated stock
  • Stock counts reconciled against your store in real-time
02 / PICK & PACK

Pick, pack & dispatch

Barcode-verified picking at every stage — a mismatch stops the pick before it becomes a refund. Packed to your spec, with your inserts and packaging, and out the door same-day for anything in by 3PM AEST.

  • 99.9% pick accuracy, scan-verified
  • Custom packaging, inserts and gift notes
  • Bundles, kitting and subscription boxes
  • Same-day dispatch on orders before 3PM
03 / RETURNS

Returns processing

Returns are receipted within 48 hours of arriving back. Saleable stock goes straight on the shelf; anything outside your rules is quarantined and photographed for your call — and the outcome syncs to your store.

  • 48-hour turnaround from arrival
  • Grade, restock or quarantine to your rules
  • Photos for disputed items
  • Automatic store sync on every outcome
04 / SHIPPING

Nationwide shipping

Our negotiated rates across 10+ carriers, passed through at cost. Every parcel is rated on destination, weight and service level, so a Perth order and a Melbourne order don't ship the same way by default.

  • Australia Post, StarTrack, Aramex, TNT and more
  • Rate-shopped per parcel, not per contract
  • Full tracking pushed to you and your customer
  • Express, standard and bulky freight
05 / WHOLESALE

Wholesale & B2B

Carton and pallet orders into retailers and distributors, with the labelling and compliance those channels demand. Run DTC and wholesale out of the same stock pool instead of splitting inventory.

  • Retailer routing guides and labelling compliance
  • Carton and pallet pick
  • EDI built to fit
  • One stock pool across DTC and B2B

Not sure what you need?

Three common starting points. All of them begin with the same twenty-minute call.

Leaving the garage

First 3PL

You're packing nights and weekends and it's costing you growth. We take the whole operation — storage, packing, shipping — in one move.

Uses: 01 + 02 + 04
Switching 3PL

Unhappy with your current provider

Slow dispatch, surprise invoices, no answers. We migrate stock mid-month with no order downtime.

Uses: all five
Going omni-channel

Adding retail or wholesale

You've landed a retailer and need compliant B2B fulfilment without splitting stock across two warehouses.

Uses: 05 + 01

Price the lot in one call.

Tell us your volumes and SKUs — every service you need comes back priced on one fixed rate card, within a business day.

Get a free quote